Shipping policy

Where we deliver

We currently deliver to UK addresses only.

Delivery charges

Tracked UK delivery is £4.95, or free on orders of £99 or more. The delivery charge is shown at checkout before you pay.

Delivery times

Standard UK delivery takes 4–8 working days from the day you order. Working days are Monday to Friday, excluding UK bank holidays. Delivery times are estimates, and very occasionally an order may take longer.

Delivery partner and tracking

Orders are delivered by our delivery partner Relay. Every order is tracked, with tracking updates sent to you by email.

Duties and taxes

All prices include VAT. There are no extra customs or import charges to pay on delivery.

Problems with your delivery

If your order has not arrived within 10 working days of ordering, or arrives damaged, email hello@hartley-club.com with your order number and we will sort it out.

Christmas

For delivery before Christmas, please check the last order date shown on our website.

Contact

Hartley Club, hello@hartley-club.com